CHALLENGE STRATA MANAGEMENT (QLD)

Your Local Body Corporate Management Team

CSM has provided body corporate management on the Gold Coast since 1995, caring for everything from beachside duplexes to landmark towers. A trusted local name, backed by national resources.

Did you know? Some of CSM’s clients have stayed with us for more than twenty years, real proof of the trust we earn.

MEET YOUR
local TEAM

Gary Willis

QLD State Manager and Head of People, Performance and Operations

Senior leader who oversees the customer service operations in Queensland and provides leadership and support to staff and clients. Available to clients for advice on complex strata matters.

Jessica McKimm

Head of Branch Operations

Senior leader who oversees the customer service operations and provides leadership and support to staff and clients. Available to clients for advice on complex strata matters.

Bridget Knowles

Gold Coast Branch Manager

Working closely with senior leadership and focuses on operational excellence, team performance, and maintaining strong customer relationships within the branch. Is the escalation point for customers and also assist with complex customer needs.

Darren Lynch

Senior Business Development Manager

Supporting Queensland bodies corporate to make informed management decisions and transition smoothly to Smarter Communities, ensuring continuity, transparency, and a superior owner experience from day one.

Ashleigh Gomez

Associate Relationship Manager Team Leader

Leads a team of superstars to provide high quality administration services for our customers.

Candy Guillon

Finance Team Leader

Overseeing financial operations, reporting and ensuring compliance with financial policies and procedures

Viti Smith

Levies & Debt Recovery Team Leader

Ensuring all levy matters are taken care of such as issuing levies and arrears management.

Julie Caroll

Accounts Payable Team Leader

Overseeing our Accounts Payable team to ensure invoices are validated and processed in a timely manner.

Adrinell Rovillos

Repairs & Maintenance Compliance Manager

Working closely with internal teams and external service providers to ensure timely response to maintenance requests and continuous improvement of repair and maintenance needs.

Wade Todd

Customer Connect Team Leader

Leads a team of skilled operators to ensure every phone call is answered and resolved or directed to the responsible person.

Michelle Bradley

Specialised Finance Team Leader

Leading specialised or complex finance activities and ensuring accuracy and compliance in specialised finance processes.

Alan Buckle

Senior Strata Community Consultant - New Developments

Partnering with developers, project teams, and key stakeholders to establish successful strata communities from the ground up. Providing expert guidance on governance, budgeting, compliance, and community setup to ensure a seamless transition from development to occupation while delivering long-term value for owners and residents.

Sean Dumigan

Senior Strata Community Consultant - New Developments

Partnering with developers, project teams, and key stakeholders to establish successful strata communities from the ground up. Providing expert guidance on governance, budgeting, compliance, and community setup to ensure a seamless transition from development to occupation while delivering long-term value for owners and residents.

What does Living better feel like?

"22 years of stunning service"

Stunning service at Challenge Strata Management. Brilliant, kind, humane, decent, and very very professional. I have been dealing with Challenge strata Management for over 22 years now. At Challenge they really are UP for the strata challenge. Thank you all again for 22 years of service.

Tony
Gold Coast, QLD
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