Create a Better Community
Our team of Community Managers are well-equipped to provide expert strata managerial advice and support to committees and owners from all kinds of properties ranging from residential, commercial, industrial, mixed-use buildings, hotels and resorts.
Our managers have in-depth knowledge of complex strata legislation and regulations and have the wide network of the Smarter Communities family to draw upon for consultation and hands-on experience.
Working alongside each manager is a further support team of professionals with extensive skill sets and a wealth of experience.
Trust accountants, repairs and maintenance teams, facilities management, compliance and administration – collectively we ensure our communities are managed to the highest standard with maximum community engagement.
Every Smarter Communities managed property receives personalised services from a team who not only facilitate the effective running of the owners corporation, but future-proof it.
We're focused on the seamless delivery of strata management services and value added services that contribute positively to customer satisfaction.
Ensuring the Smooth Running of Your Community
Increasing property value
This apartment building was previously managed by a small, newly established strata company offering cheap management fees. Mirroring the low management fees was the lack of professional services being provided.
STM took over management, met with the disgruntled, angry owners and prioritised the outstanding issues. These were scheduled over a six-month period when funds would be available.
The owners were so pleased they signed a management contract for the maximum term permitted under NSW legislation of three years! The mutually respectful relationship still continues today.
Improving property maintenance
A poorly managed, neglected building was deteriorating considerably, causing concern for owners. Adding further woe, contractors were overpaid for inadequate services, leaving the building in a dishevelled state.
STM took over management, performed a detailed analysis and provided the committee with a priority report of services required to bring the building back to its glory.
Within just 12 months STM turned this neglected building into a well-maintained apartment block, increasing property value.
For an additional 27 cents per apartment, per day, the building is immaculate. STM made a significant improvement to the presentation of the building and its management, increasing the value of the property.